Reception/Client Care
Location: Lower Blue Mountains NSWEmployment Type: Full-time | Monday – Saturday
Healthy Connections Clinical Psychology believes that individual mental wellbeing is a fundamental element of healthy communities – and when communities thrive, children, adults, families and couples all benefit.
Our mission is to nourish our communities for the benefit of all by assisting every client to improve their mental wellbeing. We seek to empower our clients to achieve their full potential and lead fulfilling lives by providing exceptional mental health care, promoting mental health awareness, and advocating for mental wellbeing so we may all thrive.
Are you seeking a new role with hands-on involvement?
Do you have strong organisation, problem-solving & communication skills?
Are you passionate about client care & operational excellence?
About the role…
We are seeking applicants with a confident, friendly, and helpful nature, who enjoy working in a busy and fast-paced environment which relies on strong multi-tasking skills.
What we offer…
- A dedicated and focused professional culture.
- A collegial and supportive work environment.
- Flexible hours to accommodate a variety of life commitments (e.g. study, family).
- Professional development opportunities.
Key responsibilities…
- Greeting and serving our clients with the utmost professionalism and hospitality.
- Day-to-day administrative activities that maintain the practice and support our practitioners in their roles.
- Invoice/receipt preparation and payment processing, including Medicare/private health rebates.
- Data entry, scanning and filing.
- General upkeep duties.
Essential Criteria…
- Previous Reception/customer service experience.
- Exceptional interpersonal skills.
- Flexible attitude towards work hours.
- An ability to prioritise and manage competing demands.
- Excellent communication, negotiation, and presentation.
- Proficient computer skills.
- Good attention to detail.
Desirable Criteria…
- Experience working in a health care setting.
- Relevant training and/or previous experience in a reception, PA or EA role.
Hours…
- Monday to Saturday – Morning/Afternoon /Evening shifts.
- full time on site role.
How to apply…
- Please provide a cover letter which addresses the essential criteria and your availability.
- A CV that includes all of your experience and work history with at least 2 professional referees available to speak on your behalf, and with whom you have worked.
- Your contact information.
- Australian Citizens and Permanent Residents only.
Competencies…
- Customer service aptitude and experience.
- Computer skills.
- Communication skills.
- Attention to detail and time management.
- Energy and enthusiasm.
Your application should include…
- A cover letter stating your interest and how you are qualified for this role.
- A CV that includes all of your experience and work history.
- Your contact information.
- Please email your application to jobs@hccp.com.au
Applications close by 5 pm on Tue 20 May 2025 or earlier if the position is filled.
Only candidates selected for interview will be contacted.
Want to learn more?
Healthy Connections Clinical Psychology is a growing practice in the Lower Blue Mountains, approximately 10 minutes from the Nepean River.
We work with people across all stages of the lifespan and strive to be an integral member of our community.
We offer individual, couples and family therapy, psychometric testing, clinical student placements, and board-approved supervision. Our therapists have a wide range of interests and utilise an extensive array of therapeutic modalities.
Apply Now!
Email your CV & cover letter (addressing key criteria) to jobs@hccp.com.au by 20 May 2025.
Apply ASAP – Position may fill before the deadline!
We look forward to welcoming the right person to our team!
“HCCP is a beautiful environment to work in! There is always so much support from the admin staff and the director Tiffany, as well as lovely chats with fellow psychologists.
I find the location in Blaxland to be very convenient and community-like, as well as having easy parking for the day and access to cafes for some lunches. There is a lot of flexibility and opportunities to see a variety of client presentations and ages, and access to so many resources to help out when needed (I especially value how many books the practice has to assist with session planning or cases I’m not as familiar with!).
Overall, I find working at HCCP allows me to have a great work-life balance, and that’s thanks to the ongoing support and sense of belonging that comes with this role.”
Jane, Clinical Psychologist